Privacy Policy

We collect information you provide directly to us, such as when you create an account, make a booking, or contact us for support. This includes:

• Account data: name, email address, phone number, and password.

• Booking data: travel dates, destination, guest details, and payment information (processed securely by Stripe).

• Usage data: pages visited, searches performed, and interactions with our platform.

• Device data: IP address, browser type, operating system, and device identifiers.

We use the information we collect to:

• Process and manage your bookings and payments.

• Send booking confirmations, itineraries, and service notifications.

• Provide customer support and resolve disputes.

• Personalize your experience and show relevant recommendations.

• Improve our platform through analytics and performance monitoring.

• Comply with legal obligations and prevent fraud.

We do not sell your personal information. We share your data only:

• With service providers: hotels, airlines, and car rental partners need your booking details to fulfill your reservation.

• With payment processors: Stripe processes payments on our behalf in a PCI-compliant environment.

• With analytics providers: anonymized usage data helps us improve the platform.

• As required by law: in response to valid legal requests or to protect the rights and safety of our users.

We use cookies and similar technologies to:

• Keep you signed in across sessions.

• Remember your preferences and search history.

• Measure how our platform is used (analytics).

• Display relevant deals and promotions.

You can control cookie preferences via your browser settings or our Cookie Preferences page. Some features may not function properly if certain cookies are disabled.

We retain your personal data for as long as your account is active or as needed to provide our services. You may request deletion of your account at any time by contacting us at privacy@ayaango.com. Certain records (e.g., booking history, payment records) may be retained as required by law or for legitimate business purposes such as dispute resolution.

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.

• Correct inaccurate or incomplete information.

• Delete your personal data (right to be forgotten).

• Export your data in a portable format.

• Opt out of marketing communications at any time.

To exercise these rights, email us at privacy@ayaango.com.

We use industry-standard security measures to protect your data, including TLS encryption in transit and at-rest encryption for sensitive fields. However, no system is completely secure. We encourage you to use a strong, unique password and to contact us immediately if you suspect unauthorized access to your account.

AyaanGo is not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

We may update this Privacy Policy periodically. We will notify you of material changes by email or by a prominent notice on our platform at least 30 days before the change takes effect. Continued use of AyaanGo after the effective date constitutes your acceptance of the updated policy.

If you have questions or concerns about this Privacy Policy or our data practices, please contact:

AyaanGo / IndioTechConsulting LLC

Email: privacy@ayaango.com